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Quick, Easy Access to Account Information

The First Info Line is a telephone inquiry system that allows First Federal Bank customers to access their account information with a touch tone phone, 24 -hours a day, seven days a week. It's quick, it's easy, and it provides accurate information directly from our computer system.

WITH FIRST INFO LINE YOU CAN:

  • Check your account balance.
  • See if certain checks have cleared.
  • Verify recent deposits.
  • Check maturity dates on C/D.'s.
  • Monitor accred interest.
  • Hear current deposit rates.
  • Get selected auto loan rates.
  • Get selected home improvement loan rates.
  • Hear selected mortgage loan rates.
  • Verify payments on loans.
  • Monitor interest paid on loans.
  • Check principal balance of loans.
  • Check next payment date on loans.

JUST CALL 816-245-4300
To access account information through the First Info Line from a Kansas City area phone, call (816) 245-4300.
There is no fee to use the First Info Line telephone inquiry system. You may use the system for as many inquiries as you need. It's all a part of the service provided to help make your banking more convenient.

HOW IT WORKS:

  • Call (816) 245-4300.
  • Listen to the options given.
  • Select the category you wish to access and press the corresponding number.
  • Listen to the options given and press the corresponding number for further information.
  • Enter your account number as it appears on your check for checking accounts or on your statement for all other accounts. (See Picture)
  • Enter the last 4-digits of your Social Security number. (First time users only)
  • Enter a 4-digit personal identification number (PIN).
  • The system will give you the information you requested.
  • You will have the opportunity to do additional inquiries or end the call.

When Using the First Info Line During Regular Business Hours, You Can Press"0" at Any Time to Speak to a Service Representative.

 



 
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