Quick, Easy Access to Account Information

When Using the First Info Line During Regular Business Hours, You Can Press"0" at Any Time to Speak to a Service Representative. You can speak with a representative between 8:50 a.m. and 4:40 p.m., Monday through Friday.

The First Info Line is a telephone inquiry system that allows First Federal Bank customers to access their account information with a touch tone phone, 24 -hours a day, seven days a week. It's quick, it's easy, and it provides accurate information directly from our computer system.

WITH FIRST INFO LINE YOU CAN:

• Check your account balance.
• See if certain checks have cleared.
• Verify recent deposits.
• Check maturity dates on CDs
• Monitor accred interest.
• Hear current deposit rates.
• Get selected auto loan rates.
• Get selected home improvement loan rates.
• Hear selected mortgage loan rates.
• Verify payments on loans.
• Monitor interest paid on loans.
• Check principal balance of loans.
• Check next payment date on loans.

JUST CALL 816-245-4300
To access account information through the First Info Line from a Kansas City area phone, call (816) 245-4300.
There is no fee to use the First Info Line telephone inquiry system. You may use the system for as many inquiries as you need. It's all a part of the service provided to help make your banking more convenient.

HOW IT WORKS:

• Call (816) 245-4300.
• Listen to the options given.
• Select the category you wish to access and press the corresponding number.
• Listen to the options given and press the corresponding number for further information.
• Enter your account number as it appears on your check for checking accounts or on your statement for all other accounts. (See Picture)
  

• Enter the last 4-digits of your Social Security number. (First time users only)
• Enter a 4-digit personal identification number (PIN).
• The system will give you the information you requested.
• You will have the opportunity to do additional inquiries or end the call.